Terms & Conditions
Please be advised that all citizens of United States are required to have a valid passport with at least 3 months validity to be able to gain entry into St Lucia – please contact your travel advisor if you are unsure of validity requirements
Payment Policy: A 3-night deposit is required at the time of booking to guarantee the reservation. For stays 3rd January and 19th December the balance is payable at time of arrival at the hotel. At Christmas and or New Year (19 December to 2 January), a 5-night deposit is required; the balance is payable 60 days in advance.
Cancellation: For stays between 21 April and 19 December a 50% charge will apply to all bookings cancelled within 20 days prior to arrival. For stays 3 January to 20 April a 3-night cancellation charge will apply to all bookings cancelled 30 to 7 days prior to arrival; within 7 days 100% of booking will apply.
The following Cancellation exceptions apply for the festive period of: 19 December to 2 January, there is a full prepayment which is collected 60 days prior to arrival and at which point it is totally nonrefundable.
As a small hotel we must adhere to our cancellation policies and Cap Maison strongly advises that guests take out insurance that covers them for any cancellation charges.